Telecom Partner provides professional support for Customers requiring 24/7 emergency response and also for scheduled tasks. Our support we deliver on collocation sites and directly on end-Customer Locations.
With Our Remote Hands you can:
  • deliver services quickly
  • fast response to emergencies
  • reduce travel costs
Our Scheduled Tasks cover:
  • Hardware installation, Moving Equipment
  • Network router and switch configuration
  • Moving or securing network cables
  • Inventory management and labeling
  • Removal unused equipment
  • Handling shipping and receiving requests
Our 24/7 Emergency Response cover:
  • Server refreshes and reboots
  • Hardware and software replacement or installation
  • Power cycling
  • Device status observation / Visual inspections
  • Accompanying visitors
  • Emergency patching
  • Incident response

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